Alternative Dispute Resolution for Consumers
In connection with the Act No. 634/1992 Coll., the Consumer Protection Act, we would like to inform our clients – consumers that they are entitled to alternative resolution of a dispute arising from Legal Service Agreement concluded with Randl Partners, advokátní kancelář, s.r.o. The authorised entity to solve such a dispute is the Czech Bar Association (CBA).
CBA acts in this matter as a negotiator between the client – consumer and the law firm – service provider. Alternative dispute resolution for consumer disputes is free of charge and the costs associated with it are borne by the parties themselves.
More information can be found on CBA websites.
Form of a petition for initiation of consumer alternative dispute resolution proceedings is attached here (only in Czech language).